Privacy policy

Effective Date: [07 July 2025]

Welcome to Jipkart.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

Business Details:

  • Website Name: Jipkart.com

  • Category: Electronics and Gadgets (Smart Devices, Phone Accessories, Audio Equipment, Wearables)

  • Address: Vill-Ardevok, PO-Noapara, PS-Barasat, Dist- North 24 Parganas, PIN - 700125

  • Email: jipkart16@gmail.com

  • Phone: 9874457295

  • GST Number: 19BWGPM4273E1ZD

  • Trade License Number: 0917P93025278197


1. Information We Collect

We collect several types of information to provide and improve our services, including:

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Full Name

  • Billing and Shipping Address

  • Email Address

  • Phone Number

  • Payment Information (handled via secure third-party gateways)

  • GST/Business Information (if applicable)

b. Device Information

When you browse our site, we automatically collect:

  • IP Address

  • Browser Type and Version

  • Time Zone

  • Cookies and Web Beacons

  • Browsing Actions and Patterns

c. Order Information

We store details about:

  • Purchased products

  • Order history

  • Payment confirmation

  • Delivery records

d. Communication Data

We keep records of customer support queries, feedback, surveys, and email communications for service and legal reasons.


2. How We Use Your Information

We use your data for various legitimate business purposes, including but not limited to:

a. Order Fulfillment and Delivery

  • Processing your orders

  • Shipping and delivery coordination

  • Sending order and shipment confirmations

b. Customer Support

  • Responding to inquiries

  • Providing assistance with returns or warranties

  • Sending alerts or updates about your order status

c. Marketing and Promotions

  • Sending newsletters or special offers (only with your consent)

  • Showing personalized product recommendations

  • Managing contests, surveys, or reward programs

d. Website Experience Improvement

  • Monitoring traffic and browsing behavior

  • Diagnosing technical issues

  • Enhancing content layout and usability

e. Legal and Security Compliance

  • Preventing fraud and unauthorized access

  • Complying with applicable Indian laws, tax, and business regulations


3. Sharing Your Information

We do not sell your personal information. However, we may share your data with the following trusted third parties under strict confidentiality agreements:

a. Service Providers

  • Logistics and courier partners for order delivery

  • Payment gateways (e.g., Razorpay, PayU) for secure transactions

  • Customer service tools (e.g., email automation platforms)

b. Compliance and Legal Requirements

We may share information with government or law enforcement if:

  • Required by legal process

  • Necessary to protect the rights or safety of Jipkart.com and its users

  • Investigating fraud or suspicious activity

c. Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.


4. Payment Processing

All online payments are processed using secure third-party gateways that follow PCI-DSS standards. We do not store your full credit/debit card details on our servers. However, transaction records (date, amount, method) may be retained securely for accounting and refund processing.


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Keep you signed in

  • Analyze site traffic

  • Understand user preferences

  • Store cart items

You can control or delete cookies through your browser settings. However, disabling cookies may impact certain site functionalities.


6. Your Rights and Choices

a. Access and Update

You may:

  • View or update your account/profile details

  • Change your communication preferences

b. Opt-Out

  • You may unsubscribe from marketing emails at any time via the “unsubscribe” link.

  • You can request deletion of your account or data by contacting us at jipkart16@gmail.com.

c. Data Portability

Upon request, we can provide a copy of your stored personal information in a structured, machine-readable format.


7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes described above

  • Comply with tax, legal, and accounting obligations

  • Resolve disputes and enforce our agreements

Generally, we retain order and customer details for 5 years in compliance with Indian tax laws.


8. Data Security

We implement robust physical, technical, and administrative security measures including:

  • Secure Sockets Layer (SSL) encryption

  • Restricted access to personal data

  • Firewalls and antivirus protection

  • Regular security audits

While we strive to protect your information, no method of electronic transmission or storage is 100% secure.


9. Children’s Privacy

Our website and services are not intended for users under the age of 13. We do not knowingly collect data from children. If we become aware of such data collection, we will delete the data immediately.


10. Third-Party Links

Jipkart.com may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies individually.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Updates will be posted with the revised "Effective Date" at the top.

You are encouraged to review this policy regularly for any changes. Continued use of our website after changes constitutes acceptance of those updates.


12. Grievance Redressal

In accordance with the Information Technology Act, 2000 and rules thereunder, the name and contact details of the Grievance Officer are as follows:

Grievance Officer:
Name: Prosenjit Roy
Email: jipkart16@gmail.com
Phone: 9874457295
Address: Vill-Ardevok, PO-Noapara, PS-Barasat, Dist- North 24 Parganas, West Bengal - 700125

We will acknowledge and resolve your concerns within 15 business days.


13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: jipkart16@gmail.com

  • Phone: 9874457295

  • Postal Address:
    Vill-Ardevok, PO-Noapara,
    PS-Barasat, Dist- North 24 Parganas,
    West Bengal - 700125, India


Thank you for trusting Jipkart.com with your personal data. We value your privacy and strive to maintain transparency and security in every interaction.